Good News/Bad News
Good News: the Mac came back.
Bad News: it won't boot. Seems that when they replaced the hard drive, they neglected to remove the CD (that D had tried to boot off of). Now we can't get the Mac to boot up. Evidently they didn't check the computer to make sure it all worked before shipping it back to us.
So... D spent several hours looking up info online and trying all sorts of things to remove the CD or otherwise fix the Mac. No luck. E-mailed with the company. They said "oh, we didn't remove that..." So, we repackaged the computer this morning and sent it back off. It will probably be at least a week before it comes back. At least partly due to shipping costs. The company said they would refund $15 in shipping costs. When D checked costs it was $10 for standard shipping (get there by Wed) or $95!!!! for overnight. Guess which we chose?
I'm really ready to get some new podcasts on my iPod.
Bad News: it won't boot. Seems that when they replaced the hard drive, they neglected to remove the CD (that D had tried to boot off of). Now we can't get the Mac to boot up. Evidently they didn't check the computer to make sure it all worked before shipping it back to us.
So... D spent several hours looking up info online and trying all sorts of things to remove the CD or otherwise fix the Mac. No luck. E-mailed with the company. They said "oh, we didn't remove that..." So, we repackaged the computer this morning and sent it back off. It will probably be at least a week before it comes back. At least partly due to shipping costs. The company said they would refund $15 in shipping costs. When D checked costs it was $10 for standard shipping (get there by Wed) or $95!!!! for overnight. Guess which we chose?
I'm really ready to get some new podcasts on my iPod.
Labels: computer issues, unclassified
posted by owlfan at 10:48 PM
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